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Cancellation policy and terms & conditions

We understand that sometimes your travel plans change. We do not charge a change or cancel fee. However, this property (Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel) imposes the following penalty to its customers that we are required to pass on:Cancellations or changes made after 06:00 PM ((GMT-04:00)) on May ,7. 2024 are subject to a 1 Night Room & Tax penalty. If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Know Before You Go

  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

  • Fee for cooked-to-order breakfast: approximately CAD 5–15 per person
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation

We have included all charges provided to us by the property.

Renovations and Closures

The following facilities or services will be unavailable from November 24 2023 to June 30 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel
327 Ontario St
Check-in:
Wed ,8. May, 2024
Check-out:
Thu ,9. May, 2024
1 Night,1 Room,2 guests
Congratulations! You have selected one of the best rates for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel.
Payment information is only needed to hold your reservation
Room 1
Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)
Wed ,8. May, 2024
CAD 190.49
Sub-total
CAD 190.49
Property fee
CAD 9.52
Sales Tax
CAD 1.57
Tax Recovery Charges and Service Fees
CAD 42.3
Total price
CAD 243.88
(Included in the taxes and fees collected for this booking is 1.57 to pay local sales taxes))
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